WASHINGTON, D.C. — Results from a national survey conducted by the Pharmacy Technician Certification Board (PTCB) show that the majority of certified pharmacy technicians remained dedicated to serving patients and advancing their careers despite pandemic-related challenges. However, the data also revealed that, of the people who reported leaving the profession, more than 25 percent noted they would have continued working as pharmacy technicians if not for COVID-19 pandemic stressors.
The online survey, which garnered more than 20,000 responses, showed that a desire to help people remained one of the primary reasons a majority of participants chose their profession. These pharmacy technicians said they were satisfied or very satisfied with their career.
In addition, 60 percent of PTCB-certified technicians consider the profession as their career–14 percent more than non-certified technicians. Nearly 40 percent of all survey respondents have been certified for 10 years or more, an increase of almost 10 percent over a similar PTCB national survey conducted in 2019. Furthermore, half of the PTCB-certified technicians surveyed have worked in the field for at least 10 years compared to just eight percent of non-certified techs.